Today from 4pm to 7pm the major ISP providers of Pakistan, PTCL and Ufone user’s are facing trouble in various parts of Pakistan, users on social network are reporting.
Services for both the companies are reportedly down in major cities of Pakistan including Karachi, Lahore and Islamabad.
There’s no offical confirmation yet, however, it appears that the back-haul cable is impacted, which has led to outage of services all across the country.
Then there are some users reporting that they got automated calls from PTCL, informing them about a planned upgradation activity on Monday.
PTCL landline (in some parts), DSL (all over the country), Ufone cellular services (mainly 3G, SMS) have completely vanished for users across country.
Exact count of impacted users or areas is still not known. Peoples in my circle reporting they are facing issue in sending even sms from Ufone, while i confirmed by my self is true.
Twitter response on Ufone and PTCL link down issue.
— Daily Karachi 24/7 (@DailyKarachi247) December 26, 2016
— Syed FaiXan Jawaid (@Syedfaixan) December 26, 2016
Ufone or PTCL k network ko kia hogia ?
— #HashtagAbdul (@MAbdulbasit67) December 26, 2016
First unconfirmed report from this twitter handle is suggesting that some development work has cut the Fiber Cable in Karachi, impacting the country-wide shut down.
Ufone and PTCL have said that they are working to find out more information on the incident.
This is a developing story and we will update it when more information is available.
PTCL confirmed that its services are impacted and they are working to restore them. Here’s the status that PTCL just posted on Facebook:
“We are currently facing major outage on our network due to which internet service to some of our customers is impacted.
Our teams are working on-ground to restore the service as soon as possible. We sincerely regret the inconvenience caused.”
Pakistan Telecommunication Authorities confirmed that outage/link down was due to a cut at some places including Hub and Karachi. “investigations are being conducted to ascertain the reasons”, said the PTA.